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Only a brief encounter with Hayley is required to confirm why she is a real estate success. Intelligent, articulate, immediately engaging and a great listener, you find your conversation is easy and agreement quickly established. An ex-school teacher she is used to dealing with people from a wide range of backgrounds, building relationships and solving problem issues with a high degree of empathy. A mother of school-aged children herself she understands the needs of family life and is a wonderful lateral thinker. “ I love to match people’s needs and specific demands with often unrecognised solutions.” Determined, dedicated and thoroughly professional, Hayley adds a vibrant dimension to our experienced team.
1 Kensington Ave
Well done Hayley and Justine and thank you for the great service you and UP have provided over the sale of our home. You have been so professional and we have enjoyed the whole process. You're outstanding attention to detail has meant that the sale was always going to happen one way or another. Thanks again and I will have no hesitation in recommending you to my friends and family!
Melissa & Mike
Hayley and Justine – what a team! Professional, trustworthy, thorough and both incredibly genuine. Not sure you could ask for much more in a real estate agent! We are so glad we listed our Mt Albert property with them – they ‘consulted’ with us the whole way through and I was surprised at the amount of detail in their communication throughout the marketing campaign. They also know their stuff when it comes to the presentation standard of your home, appealing to the widest audience and interiors advice. We loved their honesty throughout. Hayley and Justine’s expertly run process gave us a great sale result and we are now very happy vendors en route to our next adventure! In a competitive real estate market these two definitely stand out from the crowd. Thank you for taking such good care of us!
Glenys and Tony Bates
We are delighted to recommend Hayley Kirk-Smith and Justine Koning as the team to market and sell your home.
As a team they were honest, realistic, proactive and positive during the sales process and achieved a great result for us. The quantity and quality of the communication during the process was excellent and we had absolute trust in their guidance.
The support from the UP team - fantastic photography, great marketing presentations and a well executed campaign in both print and online meant we attracted an excellent number of potential buyers to open homes.
Support at the auction from Grant Lynch was well received, as we are newbies to auction process.
A great result.
Hayley and Justine, are team to call when you want a stress free buying / selling experience.
Anna and Rodney
From our very first meeting we were impressed by the energy, positivity, professionalism and well-versed market knowledge Hayley brought to the table. It was not a hard decision to entrust the sale of our much loved home to her.
Hayley always brought feedback, thoughts or issues to our attention without delay and we were kept up to date throughout the campaign.
We felt so lucky to have an agent that we felt represented our home with such pleasure. As one of the best dressed agents out there I'm pretty sure her presence amped up the style factor of our home too!
But getting down to the nuts and bolts, we engaged Hayley for the sale of our property. She not only found multiple buyers, but singled out the best buyers and worked closely with them for the very best possible outcome.
With a great pre-auction offer, multiple bidders and an even better resulting sale price, we were absolutely thrilled with her performance and I'm sure both parties walked away happy with the result.
We wouldn't hesitate to engage Hayley and the great UP team to market a property for us again.
Pamela and Stuart Baker
10 Marie Cres, Hillsbourough
Our decision to sell our family home after 38 years was daunting for us, to say the least.
Choosing Hayley and Justine from UP was easy.
On their first visit they showed how caring and understanding of the way we were feeling as first time sellers and we immediately felt confident to go with them and choose the UP way
In a limited market they showed A CLASS ACT.
Amazing advertising, a Caring manner, Loyalty to us, Always available for advice, and did we mention the Shoes…. and finally Sold!
They achieved the best outcome for us on the day.
Grant, the owner from UP was with us on auction day to guide and advise us with his vast knowledge of the industry.
Thank you Hayley and Justine. You are a great team!